Members and contacts FAQs
- How do I remove the Variable and Free labels for membership levels?
- How can I stop archived members from restoring their memberships?
- How can I bulk update member renewal dates?
- Why is the Change option not appearing on member profiles?
- How do I change a common field to a membership field?
- How do I change the bundle administrator?
- How do I stop members from changing their privacy settings?
- How do I search for non-member contacts?
- How do I send a renewal reminder after the renewal date?
- How do I change the field type for a field?
- How do I find my archived contacts?
- How do I set passwords for new members?
- How do I add or remove fields on the membership application form?
- How do I cancel or remove a membership?
- Why are non-member contacts able to log in?
- What time of day are renewal emails sent?
- Why can't I enable recurring payments for a membership level
- Why is there no Renew button on a member's profile?
- Is the Join date the same as the Member since date?
- Is the fee prorated when a member changes levels?
- Can a suspended member log in? Restore their membership?
- Why can't I delete a particular membership level?
- Can a lapsed member see member only pages or registration types?
- Can a lapsed member restore their membership?
- Can a pending new member receive member-only emails? Use member-only pages or registration types?
- Can I make recurring payments optional for members?
- How do I email membership cards to members?
- Why are certain members not appearing in the member directory?
- Can I customize the password reset email?
- Why aren’t my members’ photos appearing in the directory on the member app?
