The Wild Apricot for members app allows members and other contacts to log in and view content drawn from your Wild Apricot site.
Any contact with a login for your Wild Apricot site, whether they are a member or not, can access your member app.
You can control whether the app can access data from your site, and what content appears on the app.
Wild Apricot's member app is available only to paid Wild Apricot accounts. If you don't yet have a Wild Apricot account, click here to start your free 30-day trial.
Before your members can use the app, you must enable it within your Wild Apricot settings. To enable the member app and control other mobile app settings, click the Settings menu then click the Mobile app option from the Global settings screen.
For more information on mobile settings, click here.
If you're undecided whether the app is a good fit for your organization, click here to take our quick quiz.
The Wild Apricot app for members requires Android version 5.1 or later.
What can your members do with the member app?
- Renew their membership
- View a member directory
- View another member's profile
- Email their fellow members
- View a calendar of upcoming events
- View details of upcoming events
- Add event to their device calendar
- Register for an event and pay the registration fee
- Specify the number of guests (if the registration type was set up to collect the total number of guests only)
- View their existing event registrations
- Cancel an existing event registration (if your site administrator has enabled this option for your registration type)
- Pay an outstanding event registration fee
- View and update their own member profile
- View their membership card
What can't your members do with the member app?
- Join a waitlist for an event
Downloading the member app
Wild Apricot's member app is a single app that different associations can use for their members. To download the Wild Apricot member app for Android, tap here.
When your members first open the member app, they will be asked whether they wish to receive notifications, like renewal reminders, from the app. Next, they will be asked to log in using the same email address and password they use to access your Wild Apricot site.
If there are multiple Wild Apricot accounts associated with their email address and password, members will be then asked to choose the organization they want to log into.
Members can log out of the app from the main menu.
Navigating the member app
Depending on your settings, the Wild Apricot member app can consist of the following modules: Profile, Members, Events, Tickets. When members first log in to the app, they are taken to the Profile module.
To jump to another module, swipe from the left and tap the module name from the menu that appears.
To log out of the member app, members tap Log out.
On the member's profile tab, an option to renew will appear, along with the date of their next renewal.
If the member's renewal date is within a week, the message indicating the number of days to renewal will appear, along with a Renew button they can tap to start the renewal process.
If the member enabled notifications from the app, renewal reminder messages will also appear on their device's notification panel.
If their membership has expired, the message to that effect will appear.
When the member taps the Renew button, a screen will appear where they can review and update their membership details. If a discount coupon was enabled for membership renewals for the current membership level, a field will appear where the member can enter the coupon code.
After the member taps the Continue button at the bottom of the screen, they will have the option to pay online or get invoiced, depending on whether you have enabled those options for the current membership level.
If the member chooses to be invoiced, an option will appear on their profile tab to complete the renewal process by paying online.
Viewing member profiles
Members can view their member profile by tapping Profile from the main menu.
From their member profile, members can view their membership card by tapping My card.
Viewing the member directory
Unless you have disabled it within your mobile app settings, members can view your member directory by tapping Members from the main menu.
Within your app settings, you can control which kinds of members appear within the directory. Members who have set their profiles to private within their privacy settings will not appear regardless of your settings.
Tapping on a member within the directory will display that member's profile (subject to their privacy settings).
To send an email message to the member, tap the member's email address.
Viewing the events list
Unless you have disabled it within your mobile app settings, members can view an event calendar showing upcoming events by tapping Events within the main menu.
A ticket icon will appear beside events for which the member is already registered.
Tapping any of the events within the list will display the details of that event.
To add the event to their calendar app, the member taps Add to calendar. They'll be asked for permission to access their calendar.
Tapping on the location within the event details will display the location within their map app.
To view the event description, the member taps the Info tab.
To view the registrants who have agreed to have their names listed, tap the Registrants tab.
If the event has multiple sessions, the member can tap the Sessions tab to view session details.
Members can register for the event by tapping the Register button beside the appropriate registration type.
The registration form will appear, along with options to specify the number of guests and indicate whether the registrant wants to appear within the public list of event registrants.
Registrants cannot specify the number of guests if the registration type was set up to collect contact information or full registration information.
Once they complete the registration form and tap Continue, their payment options will appear. Depending on the payment method chosen when the event was set up, members might see Invoice me and/or Pay online buttons.
Once they click a payment option and complete the registration, their registration will appear within their Tickets module.
If the option to automatically delete an event registration if not paid within 15 minutes is enabled, a countdown will appear indicating the number of minutes left.
Members cannot use this app to join a waitlist for an event.
Viewing event tickets
Members can view their existing event registrations by tapping Tickets within the main menu.
Tapping one of the registrations within the list will display the event registration details.
If the event registration fee is not fully paid, members can tap the Pay button to pay the fee online.
To cancel an event registration, a member clicks the Cancel button within the event details.
The option to cancel a registration is only available if you have enabled it for the registration type.
They'll be asked to confirm their request to cancel the event registration.
To display the QR code to scan for quick event check in, tap the QR code option.
Supporting your member app
For instructions on using the Android version of the member app, click here. You might want to share this page with your members, since Wild Apricot provides support to site administrators, but not to your members.
We also have a quick guide showing 3 things your members can do with the app in under 30 seconds, available here.