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Turning off automatic emails

Automatic emails are emails sent automatically by your Wild Apricot site in response to actions by visitors to our site. You can disable most automatic emails, and choose who should receive them.

By default, copies of automatic emails are sent to your organization contact – the person whose email appears in the Contact email field on your Organization details screen. To send copies to other people in your organization, you can set up email routing.

Some automatic emails cannot be turned off, including:

  • Member level change email
  • Recurring renewal failure notice
  • Donation confirmation
  • Password email

To turn off the remaining automatic emails, follow the instructions below.

New membership emails

  1. Go to the New applications tab for each membership level.
  2. Uncheck everything under Application initiation email and Member activation email.

Renewal reminders and notifications

  1. Go to the Renewal policy tab for each membership level.
  2. Uncheck the email options under Renewal reminders and actions and Renewal notifications.

Event emails

  1. For each event, begin editing the event details.
  2. Click the Emails tab.
  3. If any of the event announcements or reminders are scheduled to be sent, click Change schedule then click Remove schedule.
  4. Uncheck everything under Registration emails.

Invoices

  1. Hover over the Finances menu then click Invoice & receipt settings.
  2. Uncheck Send invoices for pending payments.

Payment receipts

  1. Hover over the Finances menu then click Invoice & receipt settings.
  2. Uncheck Send receipt to payer.

Donation receipts

  1. Hover over the Donations menu then click Donation receipt.
  2. Uncheck everything under Email donation receipt to.

In each case, you must save your changes when finished.

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