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Wild Apricot for members app

The Wild Apricot for members app allows members of your association to log in and view content drawn from your Wild Apricot site. You can control whether the app is available to your members and what content appears on the member app.

Wild Apricot's member app is available only to paid accounts.

Only members can log into Wild Apricot's member app. Non-member contacts cannot use the app, even if they have login credentials. For example, administrators who are not members will be unable to log into the app.

Before your members can use the app, you must enable it within your Wild Apricot settings. To enable the member app and control other member app settings, hover over the Settings menu and click the Member app settings option.

Currently, only an iOS version of this app is available.

What can your members do with the member app?

  • View a member directory
  • View a member's profile
  • Email their fellow members
  • View an event calendar and event details
  • Register for an event
  • View their existing event registrations
  • Pay an outstanding event registration fee
  • View their member profile

What can't your members do with the member app?

  • Delete existing event registrations
  • View session dates for multi-session events
  • Update their member profiles

Member app settings

Using the member app settings, you can control:

  • Whether the member app is available to your members
  • Whether a member directory appears on the member app
  • Which kinds of members appear in the member directory
  • Whether an event calendar appears on the member app
  • Which kinds of events appear on the events calendar

To access the member app settings, hover over the Settings menu and click the Member app option. Once you are finished changing the settings, click Save settings.

The following settings are available:

Enable member app
Controls whether the member app is available to your members.

Show member directory
Controls whether a member directory appears on the member app. If you enable the member directory, you can choose the kinds of members you want to appear in the directory.

Members to include
If you've chosen to show the member directory on the member app, you can choose the kinds of members you want to appear in the directory. You can choose from one of the following options:

  • All active members
  • Members drawn from one of your saved searches
  • Members who belong to the membership levels you choose

Show bundle administrators only
If you have bundle membership levels, you can choose to show just bundle administrators in your member directory and not bundle members.

Show events calendar
Controls whether an event calendar appears on the member app. If you enable the events calendar, you can choose the kinds of events you want to appear on the calendar.

Events to include
If you've chosen to show the events calendar on the member app, you can choose the kinds of events you want to appear on the calendar. You can choose:

  • All public events
  • Public events with any of the event tags you select

Downloading the member app

Wild Apricot's member app is a single app that different associations can use for their members. To download the Wild Apricot member app for iOS, tap here.

Logging in

When your members first open the member app, they will be asked to agree to the terms of use. Next, they will be asked to log in using the same email address and password they use to access your Wild Apricot site.

If there are multiple Wild Apricot accounts associated with their email address and password, members will be then asked to choose the organization they want to log into.

Members can log out of the app from their profile screen.

Navigating the member app

Depending on your settings, the Wild Apricot member app can consist of the following modules: Members, Events, My tickets, Profile. To jump between these modules, tap the module name at the bottom of the screen.

Viewing the member directory

Unless you have disabled it within your member app settings, members can view your member directory by tapping Members at the bottom of the screen.

If you want a photo to appear for each member, create a picture field as a common field or membership field and name it Photo.

Within your app settings, you can control which kinds of members appear within the directory. Members who have set their profiles to private within their privacy settings will not appear regardless of your settings.

Tapping on a member within the directory will display that member's profile (subject to their privacy settings).

To send an email message to the member, tap Message beside the member's photo.

The Message option will appear if the member's privacy settings is set to display the Send message form, even if the member's email address is hidden.

Viewing the events list

Unless you have disabled it within your member app settings, members can view an event calendar showing upcoming events by tapping Events list at the bottom of the screen.

Tapping any of the events within the list will display the details of that event.

Tapping on the location within the event details will display the location within your Maps app.

Members can register for the event by tapping the Register button beside the appropriate registration type.

Once they complete the registration form and tap Continue, their payment options will appear. Depending on the payment method chosen when the event was set up, members might see Invoice me and/or Pay online buttons.

Once they click a payment option and complete the registration, their registration will appear on the My tickets screen.

Viewing event tickets

Members can view their existing event registrations by tapping My tickets at the bottom of the screen.

Tapping one of the registrations within the list will display the event registration details.

If the event registration fee is not fully paid, members can tap the Pay button to pay the fee online.

Viewing your profile

Members can view their own member profile by tapping Profile at the bottom of the screen.

From their member profile, members can log out of the app by tapping Log out.

Adding an app banner to your site

To alert your members to the Wild Apricot member app, you can add an official banner to the mobile version of your site that links to the member app page on Apple's App Store.

To add the app banner to your site, follow these steps:

  1. Under the Settings menu, click Site.
  2. Within the Site settings screen, click Meta-tags.
  3. In the Raw Headers section, paste the following code:
    <meta name="apple-itunes-app" content="app-id=1220348450">
  4. Click Save button to save your changes.

The banner will appear on your site only when it is viewed on an iOS device using the Safari browser.

Supporting your member app

Wild Apricot provides support to site administrators, but does not provide support to your members. Consequently, you should provide your members with instructions on using the member app, either via email or through a page on your site.

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