How can contacts opt out of receiving text messages?

Contacts can opt out of receiving text messages from your organization in one of two ways:

  • Text STOP in response to a message sent from your organization
  • Uncheck the box for the consent field in their member profile

Note: Texting STOP will not update a contact's consent field setting, but will prevent the number from receiving further text messages from your organization. To sign up to receive messages after texting STOP, a contact can text either START or UNSTOP.

Important Reminder: WildApricot's Text messaging service can only send text/SMS messages to contacts listed in your WildApricot database.


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