Capping event registrations

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If you have an advanced event with limited space, you can choose to cap your event to a specific number of registrants (including guests). You can limit the number of registrants for the entire even and for individual ticket types. When the registration limit is reached, registration will be automatically disabled for the event or the ticket type, and the event organizer will receive an email notification.

You cannot set registration limits for simple events.

Once you set a registration limit for an event or ticket type, you can enable an event waitlist.

You can also limit the number of guests that a registrant can bring.

Setting a registration limit for the event

You can limit registration for the entire event on the event details page when you add or modify an event. To do so, click the Ticket type & settings tab, then enter the limit in the Event registration limit field.

If you leave this field blank, there can be an unlimited number of registrations.

Once you enter a registration limit, you can choose to enable a waitlist once the registration limit is reached.

Viewing the event registration limit

The overall event limit will be displayed within your events list in admin view.

On your event calendar page, visitors will see the number of spaces left.

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Reaching the event registration limit

After the event registration limit is reached, the registration will be closed and an email will be sent to the event organizer. On your event list, a message will be displayed in red.

On your event calendar page, visitors will see that the event is closed for registration, and that there are no spaces left.

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After the registration limit is reached, administrators can still register additional attendees manually.

Setting a registration limit for a ticket type

You can set a limit registration for each ticket type, separately or in addition to an overall event registration limit. While modifying a ticket type, enter the limit in the Registration limit field.

Once you enter a registration limit, you can choose to enable a waitlist once the registration limit is reached.

Viewing the ticket type limit

The ticket type limits are displayed on the Ticket types tab, along with the number of registrations sold for each type.

Reaching the ticket type limit

When the limit for a ticket type limit is reached, the type appears in red within the ticket type list, and the event organizer will be sent an email notification.

On the event calendar page, the sold-out ticket type will no longer appear as a registration option.

Registration will continue to be open for other ticket types.

Hiding the number of spaces left

You can hide the number of spaces left on the event calendar page, and on the Choose ticket type screen.

Hiding the number of spaces on the event calendar page

To hide the number of spaces left on the event calendar page, add the following code to the CSS customization screen:

.eventRegistrationInfoSpacesLeft,
.eventInfoSpacesLeft {display: none;}

Hiding the number of spaces on the ticket type screen

To hide the number of spaces left on the Choose ticket type screen, add the following code to the CSS customization screen:

#idSectionEventRegistrationTypeSelectorContainer div[id*="spaceLimitContainer"] { 
    display: none; 
} 
#idSectionEventRegistrationTypeSelectorContainer .availableRegistrationCount { 
  display: none; 
} 

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