How can a member use a credit or outstanding balance?

Members can apply a credit or outstanding balance when paying one or more invoices from their member profile.

From the Invoices and payment tab in their member profile, members can select the invoices they want to pay, and the credits they want to apply.

After choosing the appropriate invoices and credits, the member clicks the Pay online button if the credit being applied is less than the selected invoice amounts...

...or clicks the Settle button if the credit being applied equals the selected invoice amounts.

An administrator can apply the credit on behalf of a member by settling the payment used to record the credit to an outstanding invoice. For instructions on settling payments to invoices, click here


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