Payment settings

Where to find your payment settings

To view your payment settings, select Settings from the sidebar menu in Admin view. In Global settings > Your account, select Payment settings.

On the screen that appears, scroll to the very bottom of the page and click Continue to proceed to payment settings.

On the Payment settings page, click Edit in the top left corner of the screen.

In Edit mode, the Payment settings screen allows you to select a Payment system. Use the dropdown menu to select a payment system. 

Note: To accept both manual payments and online payments, select an Online payment system. Manual payments can always be accepted regardless of your payment settings. 

 Current payment system options include:

Manual payments

If you don't want to accept online payments, you can select the Manual payments option. With manual payments selected as your payment system, you can only manually record offline payments in your WildApricot account. 

Note: To accept both manual payments and online payments, select an Online payment system. Manual payments can always be accepted regardless of your payment settings. 

Online payments

To accept online payments through your website, you must have an active account with one of our supported payment processors

With the payment settings screen in Edit mode, select your payment processor from the Payment system dropdown menu options.

Configure your payment settings for specific online payment processors:

  • To configure online payments with PayPal or Stripe, click Connect and provide your account details as instructed.
  • To configure online payments with a WildApricot Payments account, click Connect to WildApricot Payments.
    For help, view Connecting to your WildApricot account
  • To configure online payments with Authorize.Net, you'll need to provide your Authorize.Net API login ID, your merchant transaction key, and your client key. For help, view: Connect my website to Authorize.Net.

Want to dive deeper into online payment options? Check out our Online payments help center article.

Currency

Currency is usually selected when you first set up your WildApricot account. During account setup, you are prompted to select a currency as part of the Location settings for your account. 

If your currency is not listed among the available options during account setup, you can select CAD or USD for the setup and then adjust your currency after your account is created. 

To change your currency setting, select Settings from the sidebar menu in Admin view. In Global settings > Your account, select Payment settings.

Important Note: Do not change your currency setting after you have recorded payments in your WildApricot account. If you change the currency, existing payment records made in the previous currency will not be recalculated and will no longer display correct amounts.

On the screen that appears, scroll to the very bottom of the page and click Continue to proceed to the payment settings.

On the Payment settings page, click Edit in the top left corner of the screen.

Locate Currency, select Custom currency, then provide the currency name, code and symbol.

Note: If you intend to set up online payments for your website, your currency setting in WildApricot must match the currency you designate in your payment processor account. 

Payment instructions

Towards the bottom of the Payment settings screen, you can enter payment instructions that will be displayed to users. These instructions are optional but may be helpful to your website's users.

The following images show some examples of how payment instructions will appear to the user.

Payment instructions: General payment instructions

Text you provide in General payment instructions will appear onscreen and in emails for invoices that are not related specifically to events or membership.

Payment instructions: For event registrations

Text you provide in For event registrations will appear in the Review and confirm section of event registration forms and on event-related invoices. Event registration payment instructions also appear inline on the member's Invoices and payments screen in their profile if there is an outstanding event-related invoice listed.

Payment instructions: For membership applications, renewals, and level changes

Text you provide in For membership applications, renewals, and level changes will appear on membership-related forms and invoices. It also appears under the total balance due on the Invoices and payments screen of the member's profile as well as inline if there is an outstanding membership-related invoice listed among the outstanding transactions.

When you have finished configuring your payment instructions, click Save changes in the top left corner of the Payment settings screen.

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