Backing up your data

We automatically back up all Wild Apricot accounts on a daily basis and store the backups at a location separate from our data center. These backups protect your data from catastrophic threats to our data center, and can be used to restore lost data only in the case of emergency. These backups are not available to clients.

You can, however, back up your contact database, event registration details, invoices, and payments and refunds, by exporting them to Excel spreadsheets. The export file will be an .XML file in Microsoft Excel format. You can also download individual web pages, and archive your entire Wild Apricot site.

For details, see Backing up your data.


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