AOL is rejecting my email messages

AOL email servers automatically reject all incoming 3rd party email domains that start with AIM or AOL (e.g. an email coming from "" or "" is not allowed). This means if your primary Wild Apricot domain starts with AIM or AOL (as in, Wild Apricot will use as the FROM email for all outgoing emails, and all emails to anyone on AOL will bounce as a result for using an "unauthorized IP".

To send emails to contacts with AOL email addresses, make sure your FROM email and REPLY-TO email domain do NOT start with @AIM or @AOL. You can check the current FROM email and default REPLY-TO emails in Organization details.


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