Trouble logging in

Where do I login? 
You can log in from your own website which you were given when you first opened up your trial account, using your email and password.

I forgot my website address 
Go to and click the Login button in the upper right corner. You will be asked for your email address. After you click Send login details, you'll receive an email with your site address.

I forgot my password
If you do not remember your password, click the Forgot password link next to the Login button on your Wild Apricot site. On the page that appears, you can enter your email address to receive a reset password link via email.

Reset password link in email not working
For security reasons, this link is only valid for 24 hours. After this you will need to use the Forgot Password link again.

If the link takes you to your homepage instead of reset password screen, then check that your custom domain is setup properly according to WA custom domain setup. You can also change back the primary domain in domain management to temporarily allow forgot password to work.

No login box (how do I login now?)
If you hid your login box for example, you can login directly using the link: http://<>/Common/LoginPage.aspx

404 - Page not found
If using a custom domain make sure its setup properly according to WA custom domain setup. Otherwise check the spelling and/or see "forgot my website address above".


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