What you need to know about members and contacts

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  • Everyone in your Wild Apricot database is a contact. A contact can be a member, an event attendee, a donor, a newsletter subscriber, or any combination of these roles.
  • Members are a special type of contact. They can have special access to member-only pages and events, and their contact records include membership-related fields such as renewal date and member status.
  • A contact becomes a member when they are assigned a membership level.
  • Contacts can be added automatically through your website, added manually by an administrator, or imported in bulk. For more information, see Adding contacts manually.
  • Members can also add themselves via a online membership application form.
  • You don't have to set the passwords yourself when adding members in bulk from a spreadsheet. Instead, following the import, you can send the new members an email blast including the {Contact_Password_Reset_URL} macro, which will appear as a link they can click on to set their own passwords.
  • You can create multiple membership levels, each with different membership fees, subscription periods, renewals policies, and benefits.
  • Information about each contact is stored in a separate record, with each record storing different chunks of information in fields (e.g. first name, last name, email address).
  • You can customize your contact database – and your forms – by adding, modifying, reordering, and deleting database fields.
  • Wild Apricot database fields are divided into two classes: common fields – fields that apply to all records (e.g. first name, last name, email address) – and additional fields that only apply to membership applications, event registrations, or donations.
  • You can offer discounted group memberships to companies, team, or families by setting up membership bundle levels.
  • You can organize members from different membership levels into member groups according to their interests or participation in committees.
  • Members can be listed in a member directory, visible to everyone or just members.
  • You can automate the membership renewal process with timed reminders and actions.
  • To fully automate the renewal process, you can set up recurring payments.
  • Members can perform various self-service functions themselves from their member profile

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