Payment tenders

The payment tender is the method by which a payment was received. Cash, check, wire transfer, PayPal, and credit card are all examples of tenders.

Using payment tenders allows you to classify payments, making reconciliation and reporting easier. The payment report, for example, displays a summary of payments broken down by tender.

For online payments, tender is recorded automatically (for example, Online - Authorize.Net credit card payment). For manual payments, you select the tender when you record the payment.

You can customize the list of tenders by adding, removing, and renaming tenders.

Selecting a payment tender

When you record a manual payment, you can select the tender from the list.

Customizing payment tenders

To customize the list of tenders, hover over the Finances menu and select the Tenders option.

From the screen that appears, you can add or modify payment tenders.

To add a tender, click the Add new tender button. To modify an existing tender, click on it within the list.

After you are finished modifying your payment tenders, click Save all changes.

Using tenders for credits or discounts

You can also use tenders to track special cases such as credits or discounts.

If you want to apply a credit to someone’s account so they can use it towards future invoices, you record the credit just like a new payment. Using a custom tender such as “Credits for volunteer work”, you enter the credit amount as the payment amount, resulting in an overpaid balance.

The balance can later be applied to one or more open invoices.

Similarly, you can record a payment to act as a discount towards membership fees or any other charge. In this case, you could use a payment tender such as "Discount coupon". The discount payment can be settled to the invoice for the membership fees, resulting in a lower outstanding balance.

You can also provide a discount towards membership fees using discount coupons. Discount coupons are used to reduce the invoice balance rather than apply a partial payment against the full invoice.

Filtering the Payments screen by tender

You can filter the Payments & refunds screen by tender, so that only those payments and refunds that used the selected tender will be displayed.

To filter the list by tender, click the Filter by drop-down and choose a tender.

Payments report broken down by tender

The payments report displays a summary of payments, donations, and refunds broken down by payment tender.

The report is further broken down by invoiced payments, donations, and refunds.

To generate a payments report, follow these steps:

  1. Hover over the Finances menu and select the Reports option.
  2. Click the Payments link.
  3. Select a date range – when the income was recorded or received.
  4. Select the invoice/payment type(s) you are interested in. You can filter the report by online vs offline payments, payment type – invoices, donations, and refunds – and by payment status – fully paid, partially paid or unpaid.
  5. Click Generate report.


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