Providing a not attending option

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You can include a macro in your event announcement to display a Not attending button – along with a Register button – so that invitees can exclude themselves from future announcements for the current event. buttons-RS0.png

Displaying the registration buttons

To display the Register and Not attending buttons, you insert the {Registration buttons} macro into your event announcement email or email template. buttons macro 2-jtE.png
The {Registration buttons} macro is only available for event announcements, not for event reminders.

If you haven't customized your default announcement templates, the {Registration buttons} macro will be automatically included in event announcements for new events.

Emails that contain the {Registration buttons} macro will appear on the Emails tab with the phrase Response requested below the email link.

Using the registration buttons

When an invitee clicks the Not attending button within the email message, they will be automatically logged in to your site and taken to the event details, where a confirmation message will appear. Administrators, however, will be required to log in to avoid unauthorized administrative access to your account. attending confirmation-1Go.png
Recipients will logged onto your site using secure https access. If your site is using a custom domain as your primary domain without a security certificate installed, the browser will display a security warning. To avoid this warning, you can get a security certificate installed, or set your domain as your primary domain.

Invitees who click the Not attending button will be automatically unsubscribed from all further announcements for this event. If they change their mind, they can register for the event at any time by clicking the Register button from the email or your event calendar.

If the invitee clicks the Register button within the email message, they will be logged in and taken to the registration form for the event.

Since clicking the buttons in the email will automatically log the person in, your recipients should not forward or otherwise share this email. A warning to this effect appears at the bottom of the email message, just below the Unsubscribe link. warning cannot be removed or customized.

Viewing invitees' responses

To view your invitees' responses, go to the Registrants & invitees tab and click the Filter dropdown.

You can select the Not attending option to see which invitees are definitely not coming to your event, or the No reply option to see which invitees haven't responded either way. event filter options-aro.png

If you select the All option, then all registrants and invitees will be displayed alphabetically in the following order: 1) registrants 2) invitees who are not attending 3) invitees who have not replied 4) cancelled registrants.

While you are on the Registrants & invitees tab, the Email registrants and Export registrants buttons will email and export the registrants and invitees currently listed.

Make sure the list of registrants and invitees is properly filtered before you click either of these buttons since the list can include non-registrants. On all other event tabs, these buttons will email and export only event registrants.

Changing invitation responses

From the Registrants & invitees list, you can change the invitation response for individual invitees. To change the response, click the dropdown list under the Registration heading and select a different response. attending response-YJI.png

You can change a No reply response to either Registered or Not attending, and change a Not attending response to Registered. You cannot change a Registered status using this dropdown. For instructions on cancelling an event registration, click here.

When you change an invitation response to Registered, the event registration form appears so you can complete the registration for the invitee.


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