Payment settings

On the Payment settings screen, you indicate how your organization accepts payments. You can choose to accept online payments as well as manual payments, or just handle all payments manually.

To display the Payment settings screen, click the Settings menu then click the Payment settings option under Your account.

For instructions on setting up your site to accept payments from Wild Apricot Payments, our payment system powered by AffiniPay, click here.

To enable online payments using a payment system other than Wild Apricot Payments, scroll down to the bottom of the Wild Apricot Payments screen, then click Other payment settings.

On the screen that appears, click the Edit button then click the Payment system drop-down and select your online payment system.

Manual payments

If you don't want to accept online payments, you can click the Payment system drop-down and select the Manual payments option.

With manual payments selected, you can only manually record offline payments. You can choose the currency to be used on your site (and in your reports), and add payment instructions to be displayed to your visitors. You can choose a predefined currency or enter your own custom currency. If you enter your own custom currency, you must specify the currency name, code, and symbol.

If you want to accept both manual payments and online payments, then follow the instructions below for selecting an online payment system. Manual payments can always be accepted regardless of your payment settings. 

Online payments

If you want your site to accept online payments – including online credit card payments – you must first set up an account with a supported payment provider. Then, from the Payment settings screen, click the Payment system drop-down and select your online payment system.

After you've selected your online payment system, you must enter your account details. Different information is required depending on your payment system.

Before you can switch to Wild Apricot Payments, you must apply for a Wild Apricot Payments/AffiniPay account. For details, click here.

After entering the required account details, click Check integration to make sure your account details are valid.

https://cdn.elev.io/file/uploads/jEC8HySvDwISUdSg8iqChOB9kMRsiM1RCnIFiA0173M/03K8JCjT_yPSTP9XeajukTbTlLVBJpW19SRgUyoUTwI/check_integration_Authorize-LBQ.png

If the account validation fails, check to make sure you entered the account details properly.  

Supported online payment systems

Wild Apricot currently supports the following payment processing systems:

  • Wild Apricot Payments (powered by AffiniPay)
  • PayPal Checkout
  • Stripe
  • Authorize.Net

If you have already set up an account with one of the payment systems supported by Wild Apricot, you can click on the appropriate link above to jump to instructions on setting up that system on your site.

If you do not yet have an account with any of the supported payment systems, see Online payments for help selecting the best option for your organization.

Selecting country and currency

You must select the default country you want to display to customers, and the currency you want to use in your transactions (and in your reports). The currency you choose should match the currency used in your online payment system account.

https://cdn.elev.io/file/uploads/jEC8HySvDwISUdSg8iqChOB9kMRsiM1RCnIFiA0173M/YQ9uZ20IkTauBMno6KMsxqL8QUnkL4St06-mASDrZAM/country currency-75g.png
Do not change the currency after recording any payments. If you change the currency, existing payment records will not be recalculated and will no longer display correct amounts.

Adding payment instructions

Towards the bottom of the Payment settings screen, you can enter payment instructions to be displayed to visitors to your site explaining how to use the online or offline payment methods.

https://cdn.elev.io/file/uploads/jEC8HySvDwISUdSg8iqChOB9kMRsiM1RCnIFiA0173M/L4eo9wLC1Q5VSP9Jux8pycbKgG72RS2t2i-XVwF3Wsc/payment instructions-w0I.png

You can add different kinds of instructions to be displayed on different screens.

General payment instructions

Appears on Invoices and payments page in the member profile, on store invoices, and on manual invoices.

For event invoices

Appears on Review and confirm page of the event registration form... https://cdn.elev.io/file/uploads/jEC8HySvDwISUdSg8iqChOB9kMRsiM1RCnIFiA0173M/v4zMU5OkZqMfziOJy-KHJ3iu3Xc01dOhWGUPTbENvFM/review_confirm_event-ZOg.png
...and at the bottom of the invoice email sent to the registrant.

You can override these instructions for specific events on the Registration types screen.

For all other invoices

Appears on the Review and confirm page of the membership application or renewal.https://cdn.elev.io/file/uploads/jEC8HySvDwISUdSg8iqChOB9kMRsiM1RCnIFiA0173M/SJGMUgTswBelD82Kcn5z4yfl-FkCkiV1GPTN10b3w20/other%20payment%20instructions-BLk.png


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