We will respond within 1 business day - please View Tickets to check ticket status. Note that E-Mail is not 100% reliable and incorrectly configured email filters may reject messages from our helpdesk system.
For best service, please:
1) Only send one email per request/problem since each email creates a new ticket.
2) For any followup to the same request/problem, always reply to our response.
3) Send a new email/ticket for each new request/problem.