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Home>Knowledge Base>Troubleshooting>Emails showing up blank / wrong format
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Article ID69
Created On6/30/2009
Modified6/30/2009
Emails showing up blank / wrong format
If you copy / paste into the email body, some invalid HTML codes can be copied as well which could result in the entire email showing up as a blank email or with wrong formatting / missing content. Try using the [cleanup HTML] button after copy / pasting (see cleaning up HTML), and whenever possible always compose entirely within the editor. If you have to copy/paste then first copy to notepad and then into the WA editor.
 
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