Thank you very much for your feedback and suggestions. Our whole product development philosophy is based on listening to our clients and using your feedback to set our priorities (see http://www.wildapricot.com/ongoing-innovation-release-history.aspx).

Since we serve thousands of clients, we have to follow a certain process to ensure that every request is carefully considered -- and reconciled with other requests -- to deliver as many enhancements as possible in the shortest possible time.

This process starts in our discussion forums:

Roadmap forum  contains a list of items planned for the next few releases. Please comment and vote to help us finalize the details and prioritize the development.

Wishlist forum  is where you can review other pending suggestions and add your own.

Our product management team reads every post and comment in these forums. You can be assured that your input will be carefully analyzed -- and taken into consideration as much as we can.

"What is the exact date for the release of <feature X>?"

At any given time, our work queue contains 400-600 enhancements and suggestions. This queue is reviewed after each release (every ~7-9 weeks) and the items prioritized according to their forum votes and comments. Then we pick ~10-20 of the highest priority items for our next release.

If your request is in the Roadmap forum, it should be included in one of the next 2-3 releases -- typically, from a few weeks up to 6 months.

If your suggestion is on the Wishlist, it really depends on the complexity of your request and on how many other clients need something similar. The more detailed your description is, the better it can be understood by us -- as well as by other clients, whose comments and votes will help your request move up to our product roadmap.
 
"Can you create <feature X> for me, for an extra charge?"

Unfortunately this is not possible. Custom work means we would have to delay work on items from the main product roadmap, which would negatively affect many other clients.

Consider contacting our partners (see partner directory) -- they can provide help with setup and customization, including  sophisticated Javascript coding to extend Wild Apricot's capabilities.